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Refund Policy

Generally, visa fees are non-refundable, even if your application is denied. The fee covers processing costs and is not dependent on the outcome of the application. However, the service fee will be refunded in case you send a refund request within 3 hours counting from the moment you submit the visa application. 

In case you cancel your visa application, the reimbursement sum will be calculated according to the cancellation policy and the corresponding refund will be returned to the individual or business who made the payment. Please be aware that the reimbursement procedure might require 2 to 4 weeks due to banking protocols. Should the refund be directed to either a credit card account or a bank account, any applicable bank fees will be deducted from the refund total.

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Terms & Conditions

Welcome to eVisaPros.com. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

 

1. Acceptance of Terms

By using eVisaPros.com, you confirm that you:

  • Are at least 18 years old or have legal parental/guardian consent.

  • Agree to comply with these Terms and all applicable laws and regulations.

 

2. Our Services

eVisaPros.com provides digital visa application assistance for travelers worldwide. We:

  • Help users prepare and submit visa applications.

  • Offer guidance based on publicly available government requirements.

  • Do not guarantee visa approval, as final decisions rest with government authorities.

 

3. Payments & Fees

  • All service fees are clearly listed before checkout.

  • Payments are processed securely via third-party providers.

  • Fees are non-refundable once an application is submitted, unless otherwise stated. Please refer to our Refund Policy.

 

4. Privacy & Data Use

Your privacy matters. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

 

5. User Responsibilities

You agree to:

  • Provide accurate, complete, and current information.

  • Review all application details before submission.

  • Use our services only for lawful travel purposes.

We are not responsible for delays or rejections caused by incorrect or incomplete user data.

 

6. Prohibited Use

You may not use eVisaPros.com to:

  • Submit false or fraudulent applications.

  • Violate any laws or third-party rights.

  • Attempt to interfere with our systems or security.

 

7. Communication

By using our services, you consent to receive communications related to your application via email, SMS, or other channels you provide.

 

8. Intellectual Property

All content on eVisaPros.com—including text, graphics, logos, and software—is the property of eVisaPros or its licensors and protected by copyright and trademark laws. You may not reproduce, modify, or distribute any content without written permission.

 

9. Limitation of Liability

eVisaPros.com is not liable for:

  • Visa denials or delays by government authorities.

  • Losses resulting from incorrect user information.

  • Technical issues beyond our control.

Our maximum liability is limited to the amount paid for our services.

 

10. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes means you accept the revised Terms.

 

11. Contact Us

For questions or concerns, please contact:

Email: info@evisapros.com
Phone: 617-606-1457

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Privacy Policy

At eVisaPros.com, your privacy is our priority. We are committed to protecting your personal information and ensuring a secure, seamless experience as you apply for electronic visas through our platform.

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1. Information We Collect

​We may collect the following types of information:

  • Personal Data: Full name, date of birth, nationality, passport details, travel itinerary, and contact information.

  • Payment Information: Billing address and payment method (processed securely via third-party providers).

  • Communication Records: Emails, chat transcripts, and support requests to enhance customer service.

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2. How We Use Your Information

​Your data is used to:

  • Process and submit visa applications.

  • Communicate updates, confirmations, and support responses.

  • Improve our website’s functionality and user experience.

  • Comply with legal obligations and prevent fraud.

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3. Sharing Your Information

​We only share your data when necessary:

  • With government agencies or authorized visa processors.

  • With trusted third-party service providers (e.g., payment processors, hosting platforms).

  • When required by law or to protect our rights and users.

We never sell your personal information.

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4. Data Security​

We implement industry-standard security measures including:

  • SSL encryption for data transmission.

  • Secure servers and restricted access protocols.

  • Regular audits and updates to maintain data integrity.

 

5. International Data Transfers

As a global service, your data may be processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

 

6. Data Retention

We retain your information only as long as necessary to fulfill the purpose it was collected for, or as required by law.

 

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing.

To exercise these rights, contact us at info@evisapros.com

 

8. Updates To This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

 

9. Contact Us

For questions or concerns about this policy, reach out to:

Email: info@evisapros.com
Phone: 617-606-1457

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Accessibility Statement

At eVisaPros.com, we believe travel should be accessible to everyone. We are committed to ensuring that our website and services are inclusive, user-friendly, and accessible to people of all abilities.

 

1. Our Commitment

We strive to provide a digital experience that is:

  • Perceivable: Clear content, readable fonts, and alt text for images

  • Operable: Easy navigation via keyboard, screen readers, and mobile devices

  • Understandable: Simple language, consistent layout, and helpful instructions

  • Robust: Compatible with modern assistive technologies and browsers

 

2. Accessibility Features

  • Responsive design for all screen sizes

  • High-contrast text and scalable fonts

  • Descriptive labels for form fields and buttons

  • Keyboard-friendly navigation

  • Screen reader compatibility

 

3. Feedback & Support

If you encounter any accessibility barriers or need assistance using our site, we’re here to help. Please contact us:
Email: info@evisapros.com
Phone: 617-606-1457

We welcome feedback and continuously work to improve accessibility for all users.

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4. Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our site and update features to meet evolving standards.

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